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Order in Appeal No. 45 of 2014

Summary: 

Who is a complainant — Whether a consumer not having a grievance can file a complaint before the CGRF — Whether appeals arising out of such wrongly entertained complaints can be considered. Held that a consumer having some grievance about the supply of electricity only can file a complaint before the CGRF. Appeals arising out of the orders given by the Forums on such complaints only will be considered as appeals.

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by Dr. Radut